![]() ![]() Re-enable any security software that was disabled in Step 2. Start LockDown Browser to verify installation. Run the installer and accept the prompts to modify or repair LockDown Browser.ĥ. Download the LockDown Browser installer intended for your institution.Ĥ. ![]() Afterwards, restore your security software to its normal status.ģ. Consult the introductory student video and quick start guide to quickly orient yourself on the installation process, completing a webcam check for Monitor etc. Do not use "Switch User" or a "Remote Desktop" access.Ģ. Respondus LockDown browser is a specialized browser that temporarily adjusts some of your computer’s functions during the assessment. To get started: Download and install the LockDown browser either within your Canvas class, or directly from Respondus. Directly log into the Windows computer as a local administrator with full rights. If you are still unable to download the LockDown Browser installer or run it, these steps will resolve most causes of the problems:ġ. Right-click the ZIP file you downloaded, then click Extract All (or the equivalent option if you have third-party decompression software installed). Click Install for PC, then select a download location that you'll be able to find later and click Save. So, the installer can’t be run until the file is renamed back to “LockDownBrowser-xxx-yy.exe”. Go to the LockDown Browser installation page. ![]() For example, some security software will change the file extension for. Solution 2: Make sure that antivirus or security software is not interfering with the download. Solution 1: Try downloading the setup file using a different browser, such as Firefox or Google Chrome. Symptom: You are not able to download the LockDownBrowser-xxx-yy.exe setup file (where "xxx-yy" is the version number), or when you run it you see a message indicating that it is not a Windows application. ![]()
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